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Effective date: February 2018
Last updated: February 2018
The purpose of this document is to describe the Services that the Experian Professional Services team will perform.
| Professional Service Quotation Line Item |
Service Description |
|---|---|
| Prof Serv: Installation & Configuration (where the Quotation contains Licenced Materials) | Experian Professional Services will assist You in getting the optimal functionality from the Licenced Materials specified in the Quotation. This includes a full explanation of the product and data maintenance advice and ideas for handling the most commonly encountered errors. |
| Prof Serv: Batch without Suppression Training | Each session purchased as part of the Services specified on the Quotation will comprise on-site training by Experian Professional Services for up to six attendees. The training will provide attendees with an understanding of Batch and the data sets specified in the Licenced Materials in the Quotation, how to perform basic runs with Your sample data. For the avoidance of doubt, the sample data will be Your Data and run on Your own computers. |
| Prof Serv: Batch with Suppression Training | Each session purchased as part of the Services specified on the Quotation will comprise on-site training by Experian Professional Services for up to six attendees. The training will provide attendees with an understanding of Batch and the data sets specified in the licenced Materials in the Quotation. For the avoidance of doubt, this will include: Suppression dataset training, including demonstration of how the suppression data is sourced and how to use the suppression datasets within Batch. The Customer will be taken through a suppression run with their own data during the sessions. |
| Prof Serv: Aperture Training | Each session purchased as part of the Services specified on the Quotation will comprise on-site training by Experian Professional Services which may include (but is not limited to):
|
| Prof Serv: Enterprise & Maintenance | This includes but is not limited to support on a bespoke solution or workflow built for you, general consultation on the current solution for each Contract Year. |
| Prof Serv: Data Quality Assessment | Your Data is assessed for data accuracy and integrity. |
| Prof Serv: Aperture Consultancy | This session may include, but is not limited to, mentoring on Aperture Data Studio use, training on specific aspects of Aperture Data Studio, implementation of jobs/processes within Aperture Data Studio or general consultation about the use of the product. |
