The status of the call can be found in the response's header under Message:
| Message (in JSON response header) | Comments |
|---|---|
| OK | Request has been successfully sent and valid responses are being returned back. |
| Bad query: Invalid phone number | Ensure you are validating a supported phone number format. |
| Bad query: Malformed JSON in request | Request has been successfully sent but no responses are being returned. Possible causes:
|
| Bad query: Empty request body | Request's body is empty. |
| Bad query: Missing security token | The token is missing in the request's header or the URL. |
| Bad query: Missing query id parameter in URL | The query id parameter is missing in the URL. |
| Resource not found | The requested resource could not be found but may be available again in the future. Subsequent requests by the client are permissible. |
| Unauthorized: Token not recognized | Provided token is incorrect. Please check your token: log into the Self Service Portal > Licenses. |
| Forbidden: Product not matched | Request is not authorized to use the service. |
| Forbidden: Entitlement disabled | Your token has run out of credits. To find token information, log into the Self Service Portal > Licenses. |
| Forbidden: Your IP address is not whitelisted. | This IP address does not have access to your integration. To whitelist it, log into the Self Service Portal > Licenses. |
| Forbidden: Your origin domain is not defined. | This domain does not have access to your integration. To allow access to it, log into the Self Service Portal > Licenses. |
