There are three user permission levels:
| User type |
Available features |
| Consumer |
- Able to access all portal features, including view licenses, manage tokens, create reports, set up notifications and view users for the account.
|
| Consumer Reader |
- Able to view the view licenses, create reports and view users for the account.
- Not able to manage users, tokens and notifications.
|
| Administrator |
- Able to access all portal features, including view licenses, manage tokens, create reports, set up notifications and view users for the account.
- Can create, edit or delete users.
|
If your account doesn't have a user with administrator permissions then get in touch with your Experian Account Manager or contact Support.
On the Self Service Portal, click on your username in the top right corner and select Account settings > Access and permissions tab.
