When uploading files, there are file formatting requirements that must be adhered to. If these aren't met, the file will be rejected. Ensure that your file meets these input requirements:
- Uploaded files must be RFC 4180-compliant CSVs:
- Commas are used to separate fields
- DOS/Windows-style newline (CR+LF) is used to indicate end of a record
- The last record may or may not be terminated
- Double quotation marks are used to quote fields
- Fields containing commas, newlines or double-quotation marks must be quoted
- Otherwise, quoting is optional.
- A header row named 'email' (case-insensitive) is required.
- You can include additional columns and these will be retained in the output, but they cannot be named as 'result' or 'correction'.
- The maximum file size is 2GB and the maximum record count is 1 million records.